ENGin’s Practical Guide for Leadership Communication in the Global Environment
- ENGin Program
- Sep 23
- 2 min read
How many Ukrainians are starting to work in international environments or with global clients where English is a must? This audience is growing every day. If you’re among them, you’ve likely realized the importance of using specific language and adopting new behaviors when communicating with foreign stakeholders, clients, and colleagues.
No need to overthink it! Today, we want to talk about two tough challenges people often run into when they step into leadership roles, especially in workplaces where you’re not just working in English, but also with different cultures.
How can you confidently facilitate any type of meeting?
To run an effective meeting, start with a clear purpose and agenda to keep the conversation focused. Share action items so everyone knows what to do afterward. Respect everyone’s time by starting and ending on schedule; this can be difficult at times but is a professional habit valued in many global workplaces, especially in Germany. Make sure you come prepared with all the information needed to make informed decisions.
Equally important is how you engage during the meeting. Give space for every voice, especially those who may represent different perspectives. Practice active listening by setting aside your own assumptions and focusing on understanding others. Wrap up by summarizing key points, confirming next steps, and sending a follow-up message. This will keep everyone aligned and accountable.
If you're interested in going deeper, we highly recommend giving this book a read: Facilitating Meetings: A Guide to Making Your Meetings Effective, Inclusive, and Enjoyable
How do you engage in constructive debates to achieve optimal outcomes professionally?
At ENGin, our team is constantly growing and evolving. As an international organization, we believe that disagreements aren’t setbacks, they’re opportunities to learn from one another. That’s why we’re committed to approaching any conflict in a thoughtful, modern, and globally-minded way, one that reflects the diverse voices and perspectives within our team.
Healthy conflict resolution at work might be something unfamiliar to many first joining an international workplace, so we want to share the practical steps once shared by Omar Halabieh, Tech Director at Amazon, on his LinkedIn:
Pause: Take a moment to understand your emotions before reacting.
Listen: Genuinely seek and consider the other person’s perspective.
Acknowledge: Show you understand their view, and share if it changes yours.
Share: Calmly explain your perspective using “I” statements.
Focus on Goals: Find common ground and be ready to take breaks if needed.
Agree and Act: Confirm responsibilities and deadlines to ensure clarity.
And before we finish…
Running great meetings and handling conflicts well can make all the difference when working in an international team. With the right approach that includes clear communication, really listening, and respecting different views, you’ll feel more confident and get better results together.
Learn all this and more in a new ENGinPRO Business English mini-course, led by a native tutor, designed specifically for upper-intermediate and advanced learners. Just 12 focused business topics, plenty of practice in realistic settings, and small groups of only 8 people, starting October 6, 2025.
Angel’s approach keeps students motivated and drives real progress, so you’ll finally feel confident working in an international workplace.
